Marstech Solution

Travel CRM

Convert more enquiries and keep travellers coming back.

Travel CRM

Generic CRMs don't understand trips, travellers and departure dates. Our travel CRM does. It captures leads from every channel, guides your team through follow-ups and quotes, and uses booking history to power personalised marketing that drives repeat business.

  • Leads from website, WhatsApp, email and social media
  • Sales pipeline with automatic follow-up tasks
  • Itinerary quotes with one-click conversion to booking
  • Traveller profiles, preferences and documents
  • Email, SMS and WhatsApp campaigns
  • Team performance and conversion dashboards
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Share a few details and a travel-tech specialist will reply within one business day.

Sales and Service in One Place

Every enquiry lands in a shared inbox, is assigned to the right consultant and tracked until it becomes a booking or is closed. Automatic reminders mean no lead is forgotten, and templates speed up replies.

After the trip, the CRM keeps the relationship alive with birthday greetings, anniversary offers and destination ideas based on past travel. Managers see exactly where leads come from and which campaigns generate revenue.

Why Choose Marstech Solution

  • Higher enquiry-to-booking conversion
  • Faster response times
  • More repeat and referral business
  • Clear accountability across the sales team
  • Data-driven marketing decisions

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Travel CRM Features

Omnichannel Lead Capture

Collect enquiries from forms, chat, email, calls and social ads automatically.

Pipeline Management

Customisable stages, assignment rules and SLA alerts for your sales team.

Quote Builder

Create attractive itineraries with images, pricing and terms in minutes.

Traveller 360°

All bookings, preferences, communications and documents in one profile.

Marketing Automation

Segmented campaigns and triggered journeys across email, SMS and WhatsApp.

Insights

Conversion rates, revenue by source and consultant leaderboards.

How We Deliver

A clear, four-stage process that takes you from idea to a live, revenue-ready platform.

01

Discovery

We study your business model, target markets and preferred suppliers, then write a scope you can sign off on.

02

Design & Architecture

UX wireframes, supplier mapping and a scalable cloud architecture planned before a single line of code.

03

Build & Integrate

Agile sprints with demos every two weeks, covering API certification, payment gateways and admin tools.

04

Launch & Support

Go-live assistance, performance monitoring and ongoing support with clear response times.

Frequently Asked Questions

Yes. We integrate the WhatsApp Business API so conversations are logged against each lead and customer.

Yes. Bookings, payments and customer data sync automatically between the CRM and your other systems.

Yes. It's easy to set up for a small team and scales to large call centres with many consultants.

Ready to build your next travel platform?

Tell us what you want to launch. We'll suggest the right suppliers, architecture and timeline, free of charge.

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